Purchases of products via e-commerce on the WineStone Online Shop are subject to the following general terms and conditions of use and contract (“General Terms and Conditions”):
Ownership of the website
The website www.loja.winestone.com (“Website”) is owned by Ravasqueira Vinhos S.A., with its registered office at Monte da Ravasqueira, 7040-121 Arraiolos, registered at the Commercial Registry Office under the single registration and corporate entity number 517082985.
If you have any queries, require further information or wish to make suggestions, please do not hesitate to contact us via any of the following methods:
Email: store@winestone.com
Telephone: +351 213 916 296
Fax: +351 266 490 219
Post: Avenida Forte 3, Edifício Suécia III - Ground Floor, 2790-073 Carnaxide, Portugal
Purpose and scope of application
The purpose of these General Terms and Conditions is to define the terms of use and contracting via the Website.
These General Terms and Conditions apply to visitors to the Website (“Users”) as well as to any commercial transactions carried out via the Ravasqueira Online Shop with consumers (“Customers”).
Browsing the Website, as well as purchasing any product from the Ravasqueira Online Shop, implies acceptance of these General Terms and Conditions by the User / Customer.
Ravasqueira Vinhos S.A. reserves the right, at any time, without prior notice and with immediate effect, to unilaterally modify the layout and configuration of the Website and the conditions required to access and/or use the Website.
Ravasqueira Vinhos S.A. also reserves the right, at any time, without prior notice and with immediate effect, to unilaterally amend, add to or revoke, in whole or in part, these General Terms and Conditions. Any changes will be immediately published on this same online page; therefore, we recommend that you consult this page regularly to keep up to date.
Conditions of access and use of the website
Access to the Ravasqueira Online Shop is free of charge and does not require prior subscription or user registration.
Alcoholic beverages available for sale in the Ravasqueira Online Shop may only be purchased by individuals who are of legal drinking age in their country of residence (18 years in Portugal) and who are not subject to any legal impediment and/or restriction preventing them from purchasing alcoholic beverages.
Information on content
Ravasqueira Vinhos S.A. reserves the right to unilaterally modify, at any time and without prior notice, the information and commercial offers presented regarding products, prices, promotions, commercial terms and services, including any description, image or other information in the Ravasqueira Online Store catalogue.
Any misuse of the Website, or use without prior authorisation, may result in Ravasqueira Vinhos S.A. taking appropriate legal action.
All contractual information is provided in Portuguese, as are product descriptions, email communications and the formalisation of the sale.
Intellectual and industrial property
All elements on the Website, namely text, images, illustrations, graphics, files, layout and structure, amongst others, are duly protected by the legal provisions relating to intellectual property and, in particular, by copyright protection. Accordingly, and in accordance with the Code on Copyright and Related Rights (approved by Decree-Law No. 63/85 of 14 March, as currently in force), its use shall only be authorised for private purposes, without prejudice to any more restrictive provisions contained in the aforementioned legislation. Any total or partial reproduction or representation of the Website or of all or part of the elements included therein is strictly prohibited, on pain of legal action being taken against anyone acting in this manner.
These elements may not be copied for commercial use or distribution, nor may they be modified or reposted on other websites, without the prior authorisation of Ravasqueira Vinhos S.A. This website may also contain images that constitute the intellectual property of third parties, which are likewise subject to the legal provisions applicable to the protection of copyright and intellectual property.
Company names, trademarks and any distinctive signs reproduced on the Website are protected under the legal provisions applicable to industrial property. The reproduction or representation of all or part of these distinctive signs is strictly prohibited.
Obligations of customers and users
The Customer and the User undertake to comply with and respect these General Terms and Conditions and, in particular:
to use the Website responsibly;
not to attack or misuse the Website’s systems, not to access information in restricted or unauthorised areas, not to alter the Website’s content, nor to test and/or assess the system’s vulnerability;
refrain from introducing, storing or disseminating via the Website any content that is defamatory, obscene, abusive, xenophobic and/or of any other nature that violates general principles of law and public order;
keep secret the access code(s) and user name(s) assigned, in each case, to access the Website or the services.
The User and the Customer shall be liable for damages and losses of any nature that Ravasqueira Vinhos S.A. may suffer as a result of a breach of any of the obligations to which they are subject under the law.
Applicable law and jurisdiction
All purchases made on the Website are subject to Portuguese law. Any dispute or difference of interpretation regarding these General Terms and Conditions shall be submitted to the competent Portuguese court.
Should the Customer be located outside mainland Portugal, Ravasqueira Vinhos S.A. hereby informs them that any legal proceedings must be brought before the Portuguese courts.
These General Terms and Conditions were updated on 25 January 2023